Privacy Policy

At Trilok Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us. By accessing our website or providing your personal information, you consent to the terms outlined in this Privacy Policy.

1. Collection of Personal Information

We collect information necessary to provide you with our products and services. This includes:

Identity & Contact Data: Your name, email address, shipping address, billing address, and contact number, collected when you place an order, create an account, or sign up for our newsletter.
Transaction Data: Details about payments to and from you, and other details of products you have purchased from us.
Payment Data: We do not store sensitive payment information such as full credit card numbers. Payment processing is securely handled by our third-party payment gateways (e.g., Stripe, PayPal).
Technical Data: Non-personal information such as your browser type, IP address, operating system, and referring website, collected to enhance your browsing experience and improve our website’s functionality.

2. Use of Personal Information

We use the collected personal information for the following purposes:
To process and fulfill your orders and manage your returns and exchanges.
To provide customer support and communicate with you about your purchases.
To manage your account and personalize your experience on our website.
With your consent (opt-in), to send you promotional offers, newsletters, or updates about our products and services.
To analyse website usage (Technical Data) to improve our products, services, and website design.

3. Protection of Personal Information

We implement industry-standard security measures, including Secure Sockets Layer (SSL) encryption, to protect your personal information from unauthorized access, disclosure, or alteration.
We only share your information with trusted third parties necessary to run our business, such as shipping carriers and payment processors.
We do not sell, trade, or rent your personal information to marketing third parties unless required by law or with your explicit consent.

4. Cookies

Our website uses cookies (small data files stored on your device) to enhance your browsing experience, remember your preferences, and help us analyse website traffic.
You have the option to disable cookies in your web browser settings; however, this may affect the full functionality and user experience of our website.

5. Third-Party Websites

Our website may contain links to third-party websites (e.g., social media links or partner sites).
Please note that we have no control over their privacy practices and are not responsible for the protection and privacy of any information you provide while visiting those websites. We encourage you to read their privacy policies.

6. Your Rights

You have the right to request access to the personal data we hold about you.
You have the right to unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in any email.

7. Contact Information